According to new consumer research from the e-tailing group and Invodo, 57% of online consumers feel more confident when watching product videos before making purchases online. This is an increase of nearly 10% over last year’s online video survey.
Confident shoppers are happy shoppers, and online video helps to create positive sentiments towards your brand. This feeling likely stems from video’s ability to show and demonstrate the product in a realistic environment: more than 2 out of 3 shoppers claimed that video helped them to understand how the product really works. It’s tough to buy something online without being able to try it out like you could in a store, but video helps to bridge that gap.
In addition, shoppers are also increasingly likely to be driven to purchase (40%, up from 31%), to purchase more (44%, up from 37%), and to shop again (45%, up from 41%) with retailers who provide online video. It also doesn’t hurt that increased confidence translates to reduced returns. All of these are great for the retailer – who can argue with more sales more often? And that’s not even taking the effects of a satisfied consumer, including positive reviews and brand loyalty, into account.
Video content uploaded to the internet is a powerful sales and marketing tool, and watching branded video online is now an incredibly common activity, according to the Social Video Report.
With branded online video become increasingly popular, it’s important to get to grips with it and learn how to incorporate it into your overall business strategy. The capabilities of devices used to browse the web are constantly improving, meaning online activities that were previously time-consuming – such as streaming videos – are now easier to do than ever.
With that in mind, it’s important to consider the different ways in which video can help boost the success of your business in the online world.
Using persuasive video
Creating entertaining and informative branded videos can have a strong impact on viewer engagement, meaning the people who watch them are far more likely to visit a brand’s website or YouTube channel than those who don’t.
The survey shows that 64% of viewers who like a brand’s video will visit its website, and 63% will visit its YouTube channel, so if a video is put together well and appeals to those who watch it, it can be a great way to boost customer loyalty and a brand’s reputation.
Web video influences purchasing
Making a sale is one of the most compelling reasons to dive into the world of online video, and it can certainly boost sales if utilized efficiently.
Almost everyone (96%) who chooses to watch a product demonstration video does so with the intention of buying the product afterwards, and 56% say they have actually purchased an item after watching such a video.
It’s not only making direct sales that can benefit your business in the realm of video. Increasing brand awareness is another important way businesses can benefit from uploading videos to the web. Content created purely with the intention of being enjoyed (branded entertainment) is very likely to be shared across numerous platforms if it hits the spot with those who watch it.
Over half of viewers share videos, mostly through Facebook and Twitter, with others sending them via email and some linking to them on their blog. Finding the sweet spot that makes users want to share a video is a fantastic way to spread awareness of a brand, as word-of-mouth is one of the most trusted forms of marketing there is.
According to the survey results, the biggest motivation for sharing a video is that it’s funny, with informative and useful videos coming a close second. Other reasons people share things include wanting to spread the message of something they believe in or because they feel it represents them as a person.
Branded entertainment, such as viral videos are the best way to attract new people to your brand, due to their share-ability. By creating an entertaining video that doesn’t overtly promote your products, people will be more inclined to share your video with their friends, thus drawing the attention of previously unreachable eyes. If you succeed in creating a video that is widely shared, you may see vast numbers of new customers coming your way – they may not purchase immediately, but they will at least now be aware of your brand.
Product Demonstration Videos
Product demonstrations, such as how-to videos and product reviews, are actively sought out by people already considering purchasing a particular item. Watching the video is their way of rationalizing the purchase or finding our more on the products suitability for them – or not.
Creating a likeable video is very important, as 69% of people that like a product review video go on to purchase the item afterwards. Likeable videos translate to viewers liking the brand and therefore wanting to purchase from it.
Instructional videos are one of the most popular types of video, with a third of internet users watching them weekly. Offering something of value, such as a how-to video or a product review, is one of the best ways to target consumers who are hard to reach if the content is directly related to their specific interests.
Where Should You Upload and Market Your Videos?
Web users don’t tend to go to brands’ own websites to view related videos, so it’s important to make your video widely accessible via other avenues. YouTube is the most common place people watch videos, closely followed by Google and Facebook.
However; there are often advantages to uploading your videos to your own domain using your own hosting or a 3rd party hosting, but this depends on your video marketing strategy.
By far the most common channel people use to view videos is YouTube. YouTube is an incredibly useful tool to assess how well your video is performing too, with in-built analytics functions and various user options such as liking and rating videos, and writing comments.
The primary motivation for subscribing to a channel on YouTube is for purchasing; people use YouTube to find out about new products as they come on the market, to watch product demos and for keeping up-to-date with the latest releases.