Online VIDEO Production | Marketing | Advertising
The average car shopper today makes just two dealership visits in the search for the perfect vehicle. That’s because today car shoppers turn to mobile to research models, find deals, and get real-time advice.
A new Google report titled ‘5 Auto Shopping Moments Every Brand Must Own’ highlights just how important online video (& YouTube specifically) is when it comes to a car buyers sales journey. One key takeaway stat: 69% of people who used YouTube while in the process of buying a car were greatly influenced by YouTube video more than TV, newspapers, or magazines.
In the moments before they take a single step onto the polished floors of your showroom, car shoppers are making decisions and forming opinions by doing their own research online. It’s essential that you be there and be useful in these moments, if you want to be one of the two visits to dealerships they make when ready to buy. Here are the five digital moments that matter most:
No matter the source, data shows these early research moments are increasingly influenced by video. In fact, of people who used YouTube while buying a car, 69% were influenced by it — more than TV, newspapers or magazines. We’ve seen a huge increase in searches for car reviews on YouTube — everything from in-depth expert reviews from YouTube creators to more traditional industry reviewers that compare two models head-to-head in the same video. Auto review videos on YouTube have been watched more than 3M hours in the first 9 months of 2015, of which more than 1.2M were on mobile, more than 2X as many as last year.
Three of the top types of video content auto shoppers search for: vehicle test drives, highlights of features and options, and walkthroughs of the interior or exterior of the vehicle. Time spent watching these kinds of auto videos is up nearly 2X in the past year alone.
Seasonality also plays an important role. Every February, for instance, we see a spike in search interest for cars “for sale under [given amount],” possibly due to people anticipating a big tax return. Summer is another important seasonal moment. When the temperatures rise, so does interest in car shopping. Search interest for “lease deals” peaked this summer, up 20% compared to last year.
Master These Digital Moments Changing the Auto Industry
This is a time of increasing opportunity to connect with automotive shoppers. They’re researching more and adding more and more vehicles to their consideration lists. The first brand searched is the same brand purchased only 22% of the time. But, more often than not, your chance to win over a shopper isn’t just happening in person, it’s happening online — often on a smartphone, and very often with online video.
Here are three things to keep in mind to make sure it’s your brand and dealership they choose when they’re ready to buy:
Being There in Micro-Moments, Especially on Mobile
BE THERE: With the majority of the car shopping process moving online, it’s crucial that you be there when and where people are looking. Try going through each of the above steps yourself, as though you were in the market for a new car. Are you there at each step? Increasingly, that means being there when people are on the go. One in four car purchasers turn to mobile EVERY DAY to research vehicles.
BE USEFUL: Beyond being there, consider how you can best meet people’s needs at each step. If you work at a dealership, help make it easy for customers to do the things they do most, like value their trade-in, search for prices and inventory, or find your store. If you’re a manufacturer, help when people are looking for videos and images of your cars, exploring configurations and building their own, or comparing your brand to competitive vehicles. And don’t forget to make it all as easy on mobile as it is on desktop.
BE QUICK: Mobile phones have made us all impatient. We expect to find anything we need at the tips of our fingers. As a result, marketing cars is a bit like playing Jeopardy. It’s not just about who has the right answer. It’s also about who answers it the quickest. And the stakes for getting it wrong are high. If you aren’t there with the right answer, the moment shoppers are looking, chances are someone else will be.
You can access the full Google Report here.
Facebook Video Ad Spends Rising
The third quarter of 2015 marked the first time spending on Facebook video ad spending topped spending on photo ads, according to SocialCode, a Facebook Marketing Partner.
SocialCode attributed the surge in Facebook video advertising by its clients to the social network’s introduction of target rating point buying for video ads, which enables advertisers to buy Facebook ads much in the same way they purchase spots on television.
The company found that Facebook video ad spending accounted for 29% of its clients’ Facebook ad spending in the third quarter, up from 23% in the second quarter of 2015 and from 14 percent in the third quarter of 2014.SocialCode added that advertisers spent 206% more on Facebook video ads during the first three quarters of 2015 than during the same period in 2014.
As the founder of an online video agency, I see many businesses try to attempt creating video in-house. We get it: professional video can get expensive, and their iPhones/iPads shoot HD footage… so they think it would be an easier and cheaper solution to just whip something up themselves.
Just because the tech is cheaper and more available than ever before, what most don’t fully understand is how much knowledge and expertise actually goes into creating a professional looking & sounding video. From lighting to shot composition, framing, smooth camera movements and clear audio – there’s a lot behind creating professional quality shots, and those shots stand as the very foundation of the video. If those shots are bad, it’s very hard for your business to be perceived as a professional. Bad quality video is actually proven to negatively affect brand perception.
In fact, one of our newest clients recently told me: ’I honestly didn’t think I needed you until our marketing girl shot/edited a video herself, and I needed gravol by the end of it.” I watched those videos, cringed, and thought ‘you’re not the first and you definitely won’t be the last’.
These days, many companies are expecting their marketing or digital managers to be able to just pick up a consumer camera with little to no experience & start producing videos in-house as easily as they post links to social media.
I’ve said it before and I’ll say it again: creative & professional video production is a learned and practiced skill, takes talent, and is honed after years of experience.
From developing a creative strategy, a video then has to be shot, it also has to be edited, which are three entirely separate creative skill sets. None of these areas can be learned overnight, so it’s unfair to ask untrained employees to pick up that ball and run with it – if you want to realize the great potential online video holds.
In fact, it’s so rare for us to receive a videographer application from someone who went to film/digital media school actually have their talent’s honed until at least a few years in the field. For this reason, our creative team, videographers and video editors all have a minimum of 5-10 years experience telling visual stories. It’s an expertise… and proof is always in the end product.
It honestly makes me a little nervous when I see some of our clients try to supplement the professional videos we do for them with their own… in fear someone will (gasp!) think we had a hand in them! Alas, I understand their motivations because online video truly is the now and the future of marketing & advertising for businesses of all sizes. If they wish to supplement with some in-house videos, we offer them guidance and tips to make sure what they do themselves doesn’t destroy the reputation for quality they have developed by working with a pro video agency.
I always beg amateurs to avoid shooting video themselves, because there are trained professionals ready to help… which, when done properly, consistently delivers great ROI and doesn’t put your brand at risk.
Lisa Ostrikoff, Founder – BizBOXTV
With a quickly growing and engaged community of more than 400M, Instagram is one of the world’s largest mobile ads platforms & Instagram advertising is a lucrative option for businesses.
Businesses are now able to share their stories with a highly engaged audience and drive direct action with personalized video ads.
Instagram video ads offer the “same visually immersive quality as photo ads on Instagram — with the power of sight, sound and motion. And now, you can share videos up to 30 seconds long and in landscape format.”
Instagram video ads are now available globally for all businesses — big and small.
Instagram Advertising formats & targeting options allow us to give advertisers the results they care about – from raising awareness to driving action.
Some of the ways BizBOXTV video clients are using Instagram video ads in their marketing & advertising efforts include:
- Branding & Awareness
- Sales & Promotions
- Website Conversions
- … & more.
Depending on your unique advertising objectives, we work with you to determine the best content to share with your audience & develop a custom strategy for advertising on Instagram.
Advertisers of all sizes are seeing results for their businesses—from driving mass awareness, to increasing website sales.
Start Instagram Advertising today – BizBOXTV is making creating & running video ads on Instagram quick, easy and effective.
We serve clients in Calgary, Edmonton, Vancouver, Victoria, Nanaimo, Toronto & beyond. If you’re in Canada… we’ve got your back.
Like many major marketers, Reebok wondered where its digital video ad dollars might be better spent—Facebook or YouTube video —and it partnered with Pixability to find out. The company tested its campaign by Venables Bell & Partners, featuring NFL player J.J. Watt endorsing the ZPump Fusion sneaker.
The results showed combining YouTube and Facebook buys is the most effective method for marketers.
YouTube had a higher video view rate (23.6% of people who scrolled past the video viewed it versus Facebook’s 5.4%) and video completion rate (20.4 percent versus Facebook’s 4.5 percent) as well as a lower cost per view. But Facebook had higher engagement.
“You want to meet the needs of the consumer. It depends on the time, where they’re going to be able to watch it, when they watch it,” said Jessica Ruscito, Reebok’s director of U.S. media and digital branding. “You want to make sure any time that a consumer wants to engage with your brand, you’ve got the content to deliver upon that need.” Pixability and Reebok noted it’s hard to make a direct comparison between the two platforms since Facebook’s “interactive elements” (Likes and Shares) are “simpler, easier to understand and take up more screen real estate.”